FAQs

The core of Bioflow technology lies with our Central Reverse Polarity ‘CRP’ field – a strong, multi-directional force of magnetism. Unlike standard magnets, Bioflow’s Central Reverse Polarity magnet has three poles. When blood passes under this multi-directional field, cells experience an agitating effect. It is this effect combined with magnet strength that is essential for the product to be effective.

All Bioflow products measure in excess of 2000 gauss on the main magnet module. 

More than one magnet does not mean that the gauss is multiplied (as many other sellers imply). The gauss remains the same as it is spread over a wider area.

We do not sell replacement magnets for any of our products, as they arrive as complete items. If you have an issue that is within the product warranty, please contact us.

The relay magnet is an additional magnet that is smaller than the main magnet. It is placed in the strap of the Explorer, Executive, Windsor Leather and Elite to increase the overall depth of magnetic field – providing an extra ‘boost’ of magnetic therapy.

As long as our water care guidance is followed, then the strength of Bioflow magnets will not diminish.

Bioflow wristbands and bracelets can be worn with the module on top or underneath the wrist.

Bioflow products are alternative or complimentary health products and use magnetic therapy, which is verified as ‘no health risk’ by the World Health Organisation.

Because of the increasing popularity of complementary and alternative medicine, the medical profession is constantly learning more about these non-conventional approaches.

When doctors use the term ‘alternative medicine’ they are referring to practices not usually used in conventional Western medicine. When an alternative medicine therapy is used in addition to (not instead of) conventional medicine, it’s called complementary.

We will not make any claim that any of our products will prevent, cure, mitigate, treat or diagnose illness. There is no substitute for sound medical advice and we recommend that if you are concerned about a health issue, you should consult a doctor or medical professional.

Our silicone sport wristbands are waterproof.

All other Bioflow products are water resistant and will withstand being out in the rain or washing your hands. They are not suitable for any kind of prolonged water exposure or submersion (e.g. showering, bathing or swimming).

We offer a 6 month guarantee against faulty parts and workmanship on our silicone sport wristbands and a 12 month guarantee on all other products. If you have a problem with any of our products please contact us.

Bioflow magnetic bracelets and wristbands are best worn comfortably around the wrist. There is no need for it to fit tightly around the wrist or to touch the skin for the wearer to benefit from the magnet technology.

Measure around your wrist using a tape measure or print out our sizing guide which you can find on our Wear & Care page. If you are between sizes we recommend that you go up a size. For example, if your wrist measures 18cm then you might want to choose a Medium Sport wristband.

Yes. Our product instructions are available to download on our Wear & Care page.

Yes. Many people wear more than one at a time. If you find yourself feeling lightheaded whilst wearing multiple products, simply reduce the number that you wear and drink plenty of water.

Yes, you or your pet can wear Bioflow all day and night but please remember to remove accordingly in relation to our water care guidance see above ‘Are Bioflow products water resistant?’

It is important to follow our guidelines on our Wear & Care page to keep your product clean.

No. As with all magnetic products, you should not wear a Bioflow if you have a pacemaker or any other implant that could be affected by magnetic fields.

We advise pregnant women to consult their doctors before wearing magnetic products.

In very rare cases some people may experience an adverse reaction to their Bioflow product.

Silicone

Bioflow Sport wristbands are made of silicone. Silicone allergy is rare but those who experience it may have symptoms such as rashes and inflammation. Often, any reaction experienced is non-allergic and can be resolved or prevented by following our wear and cleaning guidelines here

Nickel

We use Grade 304 & 306L Stainless Steel in our products. This by nature may contain trace elements of nickel. It is therefore possible that a small number of people who are hypersensitive may suffer a reaction.

If you start to experience redness or skin irritation on your wrist, remove the product. If symptoms persist longer than 3 days of not wearing your Bioflow, please contact your GP.

It is not possible to experience an allergic reaction to the magnetic field.

If you have a mechanical movement (a watch that needs to be wound, or automatically winds itself) you should wear Bioflow on the opposite wrist to your wristwatch.

Yes, you will just need to measure your ankle accordingly and order a product to fit.

You can buy replacement clasps for the Elite and straps for the Explorer and Executive wristbands. Please see our Replacement Parts collection to purchase.

Bioflow collars can be worn with flea and tick collars, however we advise that you do not allow the Bioflow collar to come into contact with any liquid flea treatment chemicals. We recommend removing the Bioflow collar while the treatment is in progress and leave it off until the fur is completely dry. 

For all charges including international rates, please see our Shipping page.

Please visit our Returns page for more information on returning or exchanging your goods.